Marlin Mortgage may have recently purchased the servicing “rights” to your mortgage. We utilize industry-leading “subservicers” to quickly and efficiently resolve your daily, ongoing loan servicing questions (e.g., payment receipt, customer service, tax and insurance payments).
If you have questions regarding your recently transferred mortgage loan, please direct your inquiries to the subservicer below, as listed within your “Goodbye Letter” from your previous lender/servicer. If you do not know which subservicer to contact or have not received your “Goodbye Letter”, please contact your previous lender/servicer first or Marlin via the form below.
Mr. Cooper (formerly known as Nationstar)
https://www.mrcooper.com/contact_us
833-685-2565
Monday – Thursday: 7am – 8pm CT
Friday: 7am – 7pm CT
Saturday: 8am – 12pm CT
Sunday: Closed
ServiceMac, LLC
https://myservicemac.com/Home#step-1
844-478-2622
Monday – Friday: 8:30 am to 8:00 pm ET
Saturday 9:00 am to 3:00 pm ET
Sunday: Closed
Valon Mortgage
https://valon.com/contact-us
For newly transferred homeowners: valon.com/transfer
For existing homeowners: valon.com/login
855-218-3690
Monday - Friday: 9 am to 8 pm ET (excluding public holidays)
Saturday: Closed
Sunday: Closed